Thank you for choosing Text-to-Give.
This is a brand new feature and we would like to help you find the solution you need.
Issues will vary in every situation.
So here are a few common issues and solutions:
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•If you don't know how Text-to-Give works
•If you accidentally sent the wrong amount
•If you accidentally sent your giving with the wrong designation
??? RECEIVING A TEXT MESSAGE: "SERVICE ACCESS DENIED"
You will have to contact your Mobile Provider and ask them to "UNBLOCK SHORT CODES" on your mobile device. It is free and safe to do. If you're able to access your mobile account online, you can actually do it yourself.
By default, Mobile companies will initially block their users from short codes in texting. They do this because it is uncommon to use numbers that are shorter than a phone number and they also do this so that users do not unnecessarily occur charges for sending text messages to short numbers (codes) without reason.
??? WHAT ARE THE TEXT DESIGNATIONS?
(designate using the bolded words)
tithes/offering = to
Mens Ministry = mens
Womens Ministry = womens
Rooted Youth Ministry = rym
Childrens Ministry = childrens
Missions = missions
Seniors Ministry = seniors
Compassion Ministry = compassion
Music Ministry = music
??? NEED MORE INFORMATION?
Email us at firstname.lastname@example.org or call the office and leave a message at (808) 668-1588. We want to help you.